What is the NDIS?

The National Disability Insurance Scheme (NDIS) provides support to people with disability, their families and carers.

The main component of the NDIS is individual packages of funding and financial support to eligible people with disability.  Some people may be eligible for NDIS funding, but are transitioning from state based services. To be eligible for SDA, participants must have a current NDIS plan. Click on either of the links below for more information.

Learn more about the NDIS
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SDA tenant and carer in the backyard of an SDA house

Ability WA customer and staff in Sana Living home

Frequently Asked Questions.

We’ve answered some of the most frequently asked questions about NDIS, eligibility, and Service Agreements, which could help you get started on your SDA journey.

If you’ve got a question we haven’t answered, get in touch and we’ll help you with whatever info you’re after.

Eligibility for the NDIS will be determined by 3 main criteria. To qualify for the National Disability Insurance Scheme (NDIS) you should answer yes to the following:

  1. Are you aged between 7 and 65? (Excludes NDIS for Early Intervention).
  2. Do you live in Australia and are either an Australian Citizen, or hold a permanent visa, or hold a special category visa?
  3. Do you have a permanent disability, impairment or condition that affects your ability to perform everyday activities and require reasonable and necessary supports?

If you qualify in these areas, the types of funding you are eligible for can be explored and determined. From there you will need to provide evidence from therapists and/or other allied health professionals to support your funding application.

NDIS Service Agreements are the legal contracts between NDIS Participants and service providers. The agreement will outline the services that will be provided, the cost of those services, the length of time the service will be provided for, and the responsibilities of both parties.  These agreements ensure the NDIS Participants receive what is needed for them to achieve their goals and live their best life.

Service providers can be an individuals, organisations or businesses that provide a service or support in most cases – as a registered NDIS provider. As such, they will need to comply with guidelines and regulations outlined by the NDIS.

NDIS Service Agreements can cover a wide range of services and supports including but not limited to personal care, community access, therapy, accommodation (including Specialist Disability Accommodation), home modifications and equipment. The specific services covered will depend on the individuals NDIS Plan and their goals.

It is important for both NDIS Participants and NDIS service providers to understand their rights and responsibilities and to work together to achieve the best possible outcomes for the NDIS Participant.

NDIS Service Agreements are a crucial aspect of the NDIS and play a vital role in ensuring that people with a disability receive the support and services they need to live an independent and fulfilling life.

Specialist Disability Accommodation (SDA) providers specialise in providing accessible and liveable housing options for people living with a disability. SDA providers offer the ‘service’ of creating accommodation options to meet the Participant’s unique needs and supports their independence.

SDA is ONLY available to Participants of the NDIS and Participants will need to have a Service Agreement in place with not only the SDA Provider, but also any Support Provider that provides care within the home.

It is essential for both NDIS Participants and SDA providers to arrange and understand their NDIS Service Agreement, to ensure that everything being provided is effective in helping the Participant achieve their goal to live more independently, and to meet the Participant’s unique needs.


Ability WA customer and staff in Sana Living home